COVID-19 Responses

July 7, 2020 – COVID-19 Update

Priority First Federal Credit Union is open and operating normal business hours effective 5/28/2020. It is required per CDC guidelines that you practice social distancing and wear a mask while in the building. We are committed to serving you in the safest manner possible and will continue using proper cleaning and sanitation methods in order to protect our members and staff.

  • Masks are required to enter all branches
  • Shields are in-place in offices/teller lines
  • All locations are operating normal business hours
  • All lobbies are open
  • Drive-Thrus remain open
  • Window Walk-Up remains open at our Clearfield branch
  • Walk-ins are accepted
  • All services are available

We are taking extra precautions by requiring high-touch areas to be cleaned multiple times daily and utilizing the same cleaning agents/supplies and techniques that are required for health facilities. 

If you are at-risk or choose to avoid public interaction, we encourage the use of the following electronic services:

  • Online, Mobile & Telephone Banking – Where you can check your balances, transfer funds, make payments, pay bills and review your transaction history.
  • Mobile Deposit – Convenience of depositing a check from anywhere on your mobile device.
  • ATMs – Access cash 24 hours a day, 7 days a week.
  • Night Deposit – These are checked periodically during business hours.
  • Online Loan Applications – Apply online via our website or over the phone with any branch.

If you have any questions please give us a call and we would be happy to assist you. Thank you for your patience & understanding!


April 13, 2020 – Helpful Information!​

Coronavirus (COVID-19): Small Business Guidance & Loan Resources:​

  • There are a limited number of credit unions authorized by the Small Business Administration to participate in the Paycheck Protection Program. While Priority First FCU is committed to supporting small businesses affected by the COVID-19 crisis, we are not currently a participating institution.
  • You can find the nearest lender participating in the program – Click here!

SBA Information Regarding COVID-19!

Stimulus Relief Checks:​

The government is sending out relief checks as part of the federal response to COVID-19. Scammers heard the same thing, and they’re hoping to cash in on yours.  Here are some things to know:

  1. You don’t need to do anything. As long as you filed taxes for 2018 and/or 2019, the federal government likely has the information it needs to send you your money. If you haven’t filed taxes recently, you’ll need to submit a simple tax return to get your check. (More on who’s eligible here.)
  2. Do not give anyone your personal information to “sign-up” for your relief check. There is nothing to sign up for. Anyone calling to ask for your personal information, like your Social Security number, PayPal account, or bank information is a scammer, plain and simple. Also be on the lookout for email phishing scams, where scammers pretend to be from the government and ask for your information as part of the “sign-up” process for the checks.
  3. To set up direct deposit of your check, communicate only with the IRS at irs.gov/coronavirus. And you only need to do this if you didn’t give the IRS your bank information on your 2018 or 2019 return. In the coming weeks, the IRS will be setting up an online form available through irs.gov/coronavirus. But nowhere else, and never in response to an email, text or call.
  4. No one has early access to this money. Anyone that claims to is a scammer. The timeline for this process is not exact, but it looks like funds will start going out in the next few weeks. Scammers are using the lack of detail to try to trick people into giving their personal information and money.

To get official updates and more information, visit the IRS’s page on economic impact payments. And if you come across a scammer trying to take your check, we want to hear about it. Report it at ftc.gov/complaint.

As always, Priority First FCU is here to help.  Please do not hesitate to contact your local branch or info@priorityfirstfcu.org!


April 6, 2020 – Economic Impact Payments: What You Need to
Know & Where to Find Information!​

With new information coming out daily, we want to provide our members with the necessary resources to stay informed. There are numerous coronavirus (COVID-19) scams currently taking place, specifically in regards to the economic impact payments that you need to be aware of. Unfortunately, fraud increases in times like these and scammers take advantage of innocent people. We want you to be aware of what’s going on in advance, so you are able to prevent it from happening to you! For the most recent information and guidance, we recommend visiting the IRS, FTC, and US Treasury webpages directly. Links to those sites are provided below:

https://www.consumer.ftc.gov/…/coronavirus-scams-what-ftc-d…

https://www.irs.gov/newsroom/news-releases-for-current-month

https://home.treasury.gov/

The IRS reminds taxpayers that scammers may:

  • Emphasize the words “Stimulus Check” or “Stimulus Payment.” The official term is economic impact payment.
  • Ask the taxpayer to sign over their economic impact payment check to them.
  • Ask by phone, email, text or social media for verification of personal and/or banking information saying that the information is needed to receive or speed up their economic impact payment.
  • Suggest that they can get a tax refund or economic impact payment faster by working on the taxpayer’s behalf. This scam could be conducted by social media or even in person.
  • Mail the taxpayer a bogus check, perhaps in an odd amount, then tell the taxpayer to call a number or verify information online in order to cash it.

Your Funds are SAFE!

We would like to remind you that your deposits at Priority First FCU are safe. PFFCU is well-capitalized and financially strong. Further, your funds are federally insured by the National Credit Union Administration (NCUA) to at least $250,000 and backed by the full faith and credit of the United States Government. You can estimate your share insurance by using the estimator tool on the MyCreditUnion.gov website.

For additional information about COVID-19, visit the Centers for Disease Control and Prevention at www.cdc.gov.