Our Member Automated Telephone Teller (M.A.T.T.) allows you to access your account information from a touch tone telephone. (If you are a first time M.A.T.T. user, contact us at 800.368.0739 to activate your M.A.T.T. service.) To use M.A.T.T., call: 1.888.875.9095.
Have your account number and PIN number available. Your account number can be found on your membership ID card or on your last statement. Initially, your PIN number will be the six digits of your birth date. You will be prompted to change your PIN for security purposes.
Make your selection from the Master Menu below, and then follow the voice prompts:
Press 1 – For Current Activity
Press 2 – To perform a transaction
Press 3 – For rates and general information
Press 5 – For branch hours
Press 8 – To change access code
Press 9 – To exit the system or disconnect
Press * – To return to the previous menu